Guaranteed Apostille Service

We believe our service is second to none. Our service is quick, ordering is simple and we are always on hand to provide you with support. That is why we offer the following commitments to back up our service.

We aim to answer your email within 2 working hours
We aim to answer all telephone calls within 4 rings
We aim to process all documents within 2 to 3 working days

Money Back Guarantee
guaranteed apostille certificatesWe will issue an apostille on any genuine UK document. In the unlikely event that we are not able to issue an apostille on your document we will provide a full refund for our service or return your payment to you. No deductions for postage or any time incurred checking your documents. No quibble - your apostille or a full refund!

You can read a selection of our customers comments on the following page - apostille service reviews

Standard Service Details
We do not want to hide behind false promises and small print so the following information clarifies our 2 to 3 day service commitment.

The first working day will be the day the document arrives at our office before 11am. We will endeavour to complete any late arrivals in the same timescale but occasionally this may add one day.

If your document has not been certified by a solicitor or notary public then we may need to arrange for one of our solicitors to certify the document. This may add one day to the processing time depending on the time your document arrives (our solicitors may be in meetings with customers).

Working days are Monday to Friday. Saturday, Sunday and UK public holidays are not working days (our staff need some time off).

We will endeavour to despatch your document on (normally before) the third full working day. We record all outbound post in a post register. We cannot control when you receive the document as we do not operate Royal Mail. First class mail should be delivered within 1-2 working days of posting. Airmail may take several days depending on your location. DHL is next day for most USA and EU countries whilst other destinations are generally 2-3 days.

We recommend all customers select return delivery by either Special Delivery or DHL for quick, safe return of the document.