Do You Need a Paper Apostille or an e-Apostille?

When legalising UK documents for use overseas, one of the most common questions is whether you need a traditional paper based apostille certificate or the newer e-Apostille.

Although electronic apostilles are now available, most documents still require a paper-based apostille. Understanding the difference can help you avoid delays or rejected applications when presenting your documents overseas.

There are two main points to consider –

  • Can your document have an e-Apostille?
  • Will the organisation requesting your document accept the e-Apostille?

What is an Apostille?

An apostille is an official certificate issued by the UK Legalisation Office at the Foreign, Commonwealth & Development Office (FCDO). It confirms that a document has been signed or sealed by a recognised UK official or organisation so that it can be accepted abroad under the Hague Apostille Convention. Countries that have signed up to the Hague Convention accept apostilles on documents.

Historically, apostilles have always been physical paper certificates attached to physical documents. This remains the standard method today for most documents.

An apostille is an official certificate issued by the UK Legalisation Office at the Foreign, Commonwealth & Development Office (FCDO)

— Hague Apostille Service

What is an e-Apostille?

The e-Apostille is a digital version of the apostille issued electronically as a PDF by the FCDO.

Instead of attaching a paper certificate to a physical document, the FCDO issues a secure digital apostille linked to a document in a PDF file.

However, not all documents are eligible for the e-Apostille, so it is essential to check if your document can have the e-Apostille and if it will be accepted abroad.

When Can You Use an e-Apostille?

An e-Apostille is generally only available when:

  • The document exists as a genuine electronic document (PDF format) and is digitally signed by a solicitor or notary

  • The document contains a recognised Enhanced Digital Signature (EDS) from a solicitor or notary

  • The signature of the solicitor or notary electronically stored by the FCDO

Examples may include:

  • Most UK academic certificates and school documents that have been checked and verified

  • Companies House documents downloaded directly as official PDFs

  • Other official documents that have been checked and verified

Even when the e-Apostille can be issued, acceptance depends on the requirements of the receiving country or authority. Some countries and organisations still insist on paper apostilles. This is common when documents are being ‘submitted’ in physical form.

 eApostille

£95

Per document

Documents requiring electronic legalisation 

Inclusive service
  • Document Checks

  • Digital Solicitor Certification
  • Fast Submission to FCDO

  • Order Tracking

Apostille in Days, Not Weeks

Document Legalisation, Simplified

Post your documents, we do the rest. Quick turnaround, no hassle.

  • Order online
  • Post your documents to us with your order number. Some documents can be emailed to us.
  • We add electronic solicitor certification and obtain the e-Apostille from the FCDO.
  • We’ll email this to you as soon as it’s ready. Most orders take just 1-2 days.

When Do You Need a Paper Apostille?

Most documents still require a traditional paper apostille attached to the original physical document.

This includes any document that:

  • Exists only as a physical original

  • Has an ink signature or seal of a recognised official or government office

  • Requires ink solicitor or notary certification before legalisation

  • Cannot be electronically verified

Common examples include:

  • Birth, marriage and death certificates

  • Court documents with ink stamps

  • Powers of attorney ink signed by a notary or solicitor

  • Medical certificates that are ink signed by a doctor

  • Criminal record checks (ACRO, DBS, NPCC, Disclosure Scotland, AccessNI)

  • Certificates of No Impediment ink signed by a registrar

  • HMRC letters with wet ink signatures

This list is not exhaustive and is a sample of document that can only have the paper apostille

Which Apostille Should You Choose?

The first point to check is whether the person/organisation requesting the document will accept an e-Apostille by email. They cannot be printed!

In most cases:

  • Choose an e-Apostille

    • If you know the e-Apostille will be accepted
    • Your document is suitable for the e-Apostille
  • Choose a paper apostille for original physical documents

    • When you are submitting physical documents
    • Your document can only have the paper apostille
    • You are not sure if the e-Apostille will be accepted as the paper based apostille is widely accepted

If you are not certain which option applies, speak to the Hague Apostille Service for advice.

Summary

While e-Apostilles represent a modernisation of the legalisation process, they currently apply to a relatively small category of electronically issued documents.

Most UK documents still require a traditional paper apostille, particularly where original signatures, certifications or physical documents are involved.

Need help with your documents? –

Talk to our legalisation team.