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Hague Apostille Service – Covid-19 FAQs
We understand these are difficult times. You are probably trying to work out if how to get your document legalised whilst the UK is handling the Coronavirus.
Are we open?
Yes, we are OPEN! Our office is open during normal working hours. You can post your documents to us for the apostille. However, we are not meeting customers face to face as we have implemented social distancing measures.
Are we still issuing the apostille?
Yes! The apostille service is open and we are working hard to process all orders as quickly as we can. We are a registered apostille service with the Foreign & Commonwealth Office. At the time of writing only registered apostille services are able to issue the apostille.
How long does it take to get the apostille?
Most apostilles are completed in just 1 to 2 days. Occasionally, an order may take a couple of days longer as the FCO may restrict the number of documents we can submit or further document checks may need to be done.
Are the embassies open?
Some are, some are not. Here is a list of embassies that are currently not attesting documents-
- Qatar
- China
- Thailand
- Saudi Arabia
What if my document is rejected?
A small number of documents are rejected by the FCO. This is normally because the person who signed the document is not recorded on the government’s database of recognised signatories.
During the Covid-19 the FCO has confirmed that they will not be attempting to verify unknown signatories. They do not have enough time to communicate with registrars, solicitors, doctors, vets or government offices. They are focusing on processing orders that are easy to complete. In these circumstances, we will do everything we can to assist you and make recommendations.
